Neurobot Privacy Policy
Issued by: Neurolux BH, Kingdom of Bahrain
This Privacy Policy is issued by Neurolux BH, Kingdom of Bahrain, and governs the collection, use, storage, and protection of data related to the Neurobot service.
1. Data Collected
- We may collect the following:
- WhatsApp messages and conversation metadata
- Uploaded documents (PDF, Word, TXT)
- User account data (name, email, role)
- Technical logs related to service performance
2. Purpose of Use
- Data is used strictly to:
- Operate and improve Neurobot
- Respond to customer inquiries
- Provide analytics to merchants
- Ensure service security and compliance
- Data is not used for external marketing purposes.
3. Data Storage
- Data is stored securely for a maximum of 6 months.
- Neurolux BH reserves the right to delete data earlier if required.
- After 6 months of non-renewal, all data is permanently deleted.
4. Data Sharing
- Neurolux BH does not sell or rent customer data.
- Data may only be shared if required by Bahraini law or court order.
5. Security
- We apply technical and administrative safeguards to protect data.
- However, no system is 100% secure.
6. User Rights
- Clients may request:
- Data deletion
- Account termination
- Data access reports
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